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A highly dedicated, articulate team player with a strong ability to work in a multifunctional role under minimal supervision. A resilient, tireless individual with over 15 years of leadership experience in Customer Service, Sales and Marketing, Corporate Communications, Media and Strategic Marketing Development.
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Career Objectives.
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To develop a Market Strategy Development career in a world class organization providing top of the range services in a professional, ethical and timely manner whilst consistently utilizing winning Business strategies in line with brand objectives. Ensuring value and high return on investments for the organization, its stakeholders and customers as a whole and achieving satisfactory operating budgets and profit results through Operations Planning, Competitive assessment with relevant Industry knowledge.
Major Achievements.
- Our team expanded territorial Sales by over 300% with an average of 35-40 million naira in ticket sales per month for each of over 90 Corporate accounts and Group bookings in two years.
- We successfully partnered with MTV Mama Awards as the official carrier of delegates and artistes from different parts of the world thereby garnering huge branding opportunity and further consolidating our Airline as a global brand with revenue generated for that event in the range of 50 million naira in ticket sales.
- Participation in over 30 major events including trade exhibitions such as the Nigeria American Chamber of Commerce 50th Anniversary, United Kingdom Investors Awards, Carniriv Festival, Port Harcourt 2010 and Chartered Institute of Personnel Management annual conference 2010 with average revenue of 20 million naira per event attended.
In summary, these achievements have made Arik Air Limited a respectable, highly visible award winning, profitable organization through dedicated team work of the Commercial Department where I coordinate Corporate Sponsorships and events.
Qualifications and Trainings
- Recognition of hard work and Dedication to duty with an interim upward review of pay package twice in six months as Sales Manager of IT Global Solutions Limited.
- Certificate of Service Recognition as Welfare Secretary of Hall of Residence, University of Lagos-1985
- Customer Service, Public Relations and Strategic Planning Training- Sovereign Trust Insurance
- Certificate of Participation in Basic Accounting Principles, Financial Statement Analysis, Project Management and Lending Principles.
- Link Security Screening Certificate of Satisfactory Completion of 10 years employment, London.
- Best Corporate Manager Award, USA Eye Newspapers, New York.
- Workshop on Basic Insurance Principles and Underwriting
- Virgin Atlantic Airways Certificate on Fares and Ticketing, West London College, Mayfair, London.
- B.Sc Micobiology- University of Lagos.
- Health and Safety Training- London.
- Conflict Management Training-London
Competencies
- Analytical, Decision making and Strategic thinking skills
- Persuasiveness and Personal Influence
Corporate Experience
Arik Air Limited
Coordinator, Corporate Sponsorships and Sales
- Working closely with the Senior Vice President, Commercial and the Vice President, Commercial and Managing Director.
- Developing, recommending and implementing ways of growing distribution channels and market segments for corporate, leisure and ethnic travel markets to improve the company’s business mix.
- Planning and executing sales plans and marketing strategies in order to exceed revenue targets and increase our market share, while also ensuring growth and quality of customer base.
- Liasing with Arik Air International, UK, usa, South Africa and West Africa
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Profile Services Limited. Wandsworth Road, London
Customer Service Officer
- Reporting to the Head, Corporate Customer Department ensuring highest quality of marketing support is provided.
- Implemented training course for new recruits — speeding profitability.
- Providing Customer Service, covering telephones efficiently for clients like Chevron, Shell, Cadbury and Arcadia Group, England.
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Interests
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Travelling, walking, networking, running, cinema, music.
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